How to slove issues with worng artwork or missing artwork on your iPhone, iPad & iPod Touch?

22 May

Issues with wrong artwork or missing artwork on your iPhone, iPad & iPod Touch? Deleted all your music and re-added only to see the problem get worse? Factory reset only to discover issue is still there? DON’T RESET!

Using this method you will have to manipulate some system files on the iPhone and also delete all your music from it.

I believe the issue lies within iTunes tagging/referencing of artwork in your iTunes library. You will need to MANUALLY assign artwork from now on instead of allowing iTunes to automatically lookup artwork (actually embedding the image to each mp3 file). This is key to solving this issue and preventing future occurrences. iTunes will lookup and download appropriate artwork; however, it will not physically add the artwork to your mp3 file. This is a set up for disaster when one mp3 cross reference leads to another mp3′s artwork due to differences in library databases…


1. Plug in your iPhone and delete all music & videos off your iPhone. Turn off auto sync music in iTunes (make sure to select “Manually manage music and videos”). Disconnect iPhone from iTunes.

2. From within iTunes, CLEAR ALL iTunes assigned artwork from all non-iTunes purchased music. The easiest way to do this is to highlight all song in your library and right click and select “Clear Downloaded Artwork” (after this I would double check all the albums assigned by iTunes have been cleared).

3. Close or Quit iTunes.

4. Now we need to make sure iTunes will never be able to reference artwork from its personal database. On your computer, delete download & iTunes purchases folders from following path: /user/music/itunes/album artwork/

5. Download, install or run from the following any one of the software iTools, iExplorer or Diskaid.

6. Plug in iPhone. Make sure you’ve quit the Music App from multitasking. Open iTools and then open “Raw File System/iTunes_Control

7. Just in case, highlight every folder in this window (Artwork, Device, Music, etc) and select “Copy To Mac” or “Copy To PC” in order to create a backup in case something goes worng.

8. Navigate to “iTunes_Control/Artwork” folder and delete “ArtworkDB” file.

9. Navigate back to “iTunes_Control” and now access “Music” and delete everything in this folder.

10. Now navigate to the “iTunes_Control/iTunes” folder–delete all the contents of “Artwork” (different folder from step 8).

11. Navigate to the “iTunes_Control/iTunes” folder and delete every file starting with “Medialibrary.***

12. Exit out of everything, unplug your iPhone. Restart your iPhone by holding the power/hold and home button until you see the Apple logo.

13. Open iTunes and plug in your freshly restarted iPhone. At this point you should have no music & videos on your iPhone. Since you’ve cleared all your downloaded album artwork, you’ll need to manually add artwork to your music (make sure the images are embedded into the file). Now manually add music to your iPhone. Launch your Music App. If the album art is correct you can manage your music however you want.

Thanks! This should have solved the issue of corrupted album artwork! For future reference, DO NOT let iTunes lookup artwork for you–always manually add artwork yourself!

1 Comment

Posted by on May 22, 2013 in iPad, iPhone, Mac, Windows


Tags: , , , ,

One response to “How to slove issues with worng artwork or missing artwork on your iPhone, iPad & iPod Touch?

  1. gitarcisavas

    September 13, 2014 at 12:21 AM

    This is the only working solution to the missing art problem, i found on the net. Thanks a lot!



Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )


Connecting to %s

%d bloggers like this: