When running iTunes and you receive the popup message:
"iTunes cannot read the contents of the iPhone. Go to the summary tab in iPhone preferences and click restore to restore this iPhone to factory settings”.
DO NOT RESTORE
- It could be one of two (or both) files are corrupt on your iPhone (or other iDevice), they are iTunesDB and iTunesCDB.
- There is an fast fix for this, even if your iDevice is non jailbroken.
- You want to disconnect your iDevice from your computer and close iTunes to ensure you DO NOT RESTORE.
- Download iFunBox or iTools a Free Tool for accessing the iDevice file system. It has both a OSX version and Windows version for download.
- After you download the version of iFunBox or iTools for your OS, you will need to install it and run it.
- After installing and running iFunBox or iTools, connect your iDevice to your computer.
- You will see a message in the Upper Right of iFunBox “connecting to iDevice“, after iFunbox has connected to your iDevice, click on the tab “iFunbox Classic“.
- On the left panel, expand “Raw File System” (click on the +), then expand “iTunes_Control“, then click on “iTunes“.
- In the right panel you will see a number of files, right-click on the file “iTunesCDB” and select rename, please add X after the iTunesCDB in the file name, this will allow you keep the file in case you need it again (you should never need it, but better to be careful than sorry.)
- After you have renamed the file, click on your iDevice name on the upper right of iFunBox and select “Device Safe Removal“, this will ensure the file name change will be written back to your iDevice.
- After you see your iDevice is closed (“No device connected” will be displayed in the upper right), you should now close iFunBox
Now run Apple iTunes, it will see your iDevice and you will be able to Sync again.
thanks buddy. only problem i am getting is that my iphone music shows songs but when connected to itune it does not show in itunes
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This worked perfectly!!! Thank you sooo much!! Been panicking for a few weeks now on how to solve this!!
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Great, thank you so much – now syncing works for me again! Was about to do a full restore with all the hassle that means!
Have a great day!
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Same here, this guy is a life saver! 🙂
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Howdy! I know this is kinda off topic nevertheless I’d figured I’d
ask. Would you be interested in trading links or maybe guest writing a blog article or vice-versa?
My website covers a lot of the same subjects
as yours and I think we could greatly benefit from each other.
If you’re interested feel free to shoot me an email.
I look forward to hearing from you! Superb blog by the way!
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Nice posting. These tips are really tremendous to sale our home. I think it would be effective for all.Thank you for sharing with us. keep it up.
Ipad repair
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thanks a lot
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awsum work dude
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Was about to do a restore, thanks to this excellent info I’m now syncing and running fine!
Thanks so
much!
Sandy
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Bless you
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Like everyone else, had been prepared to restore the phone, but decided to check online one last time for a solution and thankfully found this page.
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Thank you very much! I just had the same problem with my iPhone and it saved me from having to do a restore.
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thank u soooooo muchhhhh
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Thanx man it solved my problem
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I couldn’t find the option to do “Device Safe Removal.” When I quit iFunbox and opened iTunes, I was able to read the iTouch again and all the music was still on my it, but in the summary on iTunes the audio data isn’t accounted for except for 0.19 GB. I cannot actually view from iTunes what music is on my iTouch, even the 0.19 GB of audio. I’d put some pictures in this post as a way for you to see exactly what is happening, but I don’t know how to do that.
Please respond soon as I am frustrated with this,
Thanks!
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Re- sync your music
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Thanks, it worked!
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ssh’d into the ipad -> searched for the mentioned file -> renamed it! man I love this.
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thanks man .it works well .
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Man, you are a star
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U R THE MAN!!!!! Thx bud!!
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cant thank you enough!!!
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Dude that worked perfectly. Thank you so much for taking the trouble to post this fix.
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Thanks friend its really work ..
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Worked like a charm. Thank you
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Brilliant. May your tribe increase!! Thanks for posting this up!! Worked like a charm.
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THANK YOU!!! IT WORKS!!! IPHONE SAVER 🙂
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Thanks!!
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Thank you very much for this invaluable information. I am able to download and install update 8.1.3 for my iPad. Be blessed.
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Thanks a lot! This was easy to follow and fix! Thank you!
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Thank you! Such an easy fix. And iTunes wants you to do a complete factory reset. shakes head
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Thank you so much for this piece of advice! Worked out perfectly for me!
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it didn’t work for me 😦 there is still an error in itunes ” There is a Problem with your iPhone
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it didn’t work for me sir please help. “there is a problem with your iphone” in itunes
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THANK YOU!! I was about to restore my jailbroken iPhone 5s 8.1.4 since I thought there was no more hope, until I googled if there was a way and I bump into this method and tried the procedure and ALAS, everything’s fine now, except the fact that it disabled my WIFI for some reason. At least I can backup all my files safe and sound and maybe restore it to iTunes safely. Again, thank you! “NEVER GIVE UP”
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عسى ربي يوفقك بحياتك وبكل خطاك ويهديك لمساعدة الناس… شكرا
May Allah bless your life with his bounty and guide u to help people
Thank you
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You’re a legend… thanks, fixed the problem.
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Thanks!
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This worked perfectly thanks so much save me a headache of backing months worth of pics
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When I connect iPhone the program states connecting and then drops out. Tried several times. That is it doesn’t want to connect to the iPhone.
I know this thread originally started a few years ago but I thought I would comment anyway.
Brenton
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article great good once me nice, good articles and canti result succeed be web your yaaa, your website is very beautiful have weight
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The iFunbox can’t recognize my idevice :,(
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